How can we help?

Find quick answers to common questions about video OCR extraction, security, formats, and billing. Or reach out directly to our engineering team.

Frequently Asked Questions

Everything you need to know about formats, security, and billing. For custom integration questions, please contact our team below.

What video formats are supported?

Can it extract code and tables?

We support MP4, WebM, MOV, and AVI. For optimal OCR accuracy, we recommend screen recordings captured at 1080p or higher with clear, high-contrast text.

Yes, our OCR engine is specifically trained to recognize structured code blocks, tabular data, and UI elements, preserving indentation and alignment.

How secure is my uploaded data?

How does the billing work?

Our Free tier includes 5 extractions per month. Pro offers unlimited extractions, priority processing, and API access. Cancel or upgrade anytime from your dashboard.

All video processing happens in secure, isolated sandboxes. Videos are permanently deleted immediately after text extraction is complete. We never store your raw footage.